Our Promise
We want you to love your jewelry.
If for any reason you are not completely satisfied, we are here to help.
Return Policy
You may request a return within 30 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition
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It must be returned in its original packaging
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Proof of purchase is required
Once we receive and inspect your return, we will notify you regarding approval.
Exchanges
We offer exchanges for:
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Size adjustments (if applicable)
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Damaged or defective items
If your piece arrives damaged, please contact us within 48 hours of delivery with photos of the item.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned:
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Earrings (for pierced ears)
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Personalized or custom-made pieces
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Items purchased on final sale
Refunds
Approved refunds will be processed to your original payment method within 5–10 business days.
Please note:
Original shipping costs (if any) and customs duties are non-refundable.
How to Start a Return
To initiate a return or exchange, please contact us through our Contact page.
Our team will guide you through the process.
Important
We reserve the right to refuse returns that do not meet our policy conditions.
